Privacy Policy

Effective Date: 16 June 2024

01. Introduction

Vault Creative (the "Site"). Your privacy is important to us. This Privacy Policy outlines the types of information we collect, how we use it, and the measures we take to protect your information. By using our Site and services, you agree to the collection and use of information in accordance with this policy.

02. Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

2.1. Personal Information

While using our Site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Information"). This may include, but is not limited to:

- Full name

- Email address

- Phone number

- Postal address

- Payment information (for billing purposes)

- Event details (e.g., wedding date, location)

2.2. Usage Data

We may also collect information on how the Site is accessed and used ("Usage Data"). This Usage Data may include information such as your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

2.3. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyse our Site.

03. How We Use Your Information

Vault Creative uses the collected data for various purposes:

- To provide and maintain our Site and services

- To notify you about changes to our Site and services

- To allow you to participate in interactive features of our Site when you choose to do so

- To provide customer support

- To gather analysis or valuable information so that we can improve our Site and services

- To monitor the usage of our Site and services

- To detect, prevent and address technical issues

- To process your transactions and manage your orders

- To send you promotional information, such as newsletters (you may opt-out at any time)

04. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personal Information, except in the following cases:

- Service Providers: We may employ third-party companies and individuals to facilitate our Site and services, to provide the services on our behalf, to perform Site-related services, or to assist us in analysing how our Site and services are used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

- Business Transfers: If Vault Creative is involved in a merger, acquisition, or asset sale, your Personal Information may be transferred. We will provide notice before your Personal Information is transferred and becomes subject to a different Privacy Policy.

- Legal Requirements: We may disclose your Personal Information in the good faith belief that such action is necessary to:

- Comply with a legal obligation

- Protect and defend the rights or property of Vault Creative

- Prevent or investigate possible wrongdoing in connection with the Site

- Protect the personal safety of users of the Site or the public

- Protect against legal liability

05. Security of Data

The security of your data is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

06. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

- The right to access – You have the right to request copies of your Personal Information.

- The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

- The right to erasure – You have the right to request that we erase your Personal Information, under certain conditions.

- The right to restrict processing – You have the right to request that we restrict the processing of your Personal Information, under certain conditions.

- The right to object to processing – You have the right to object to our processing of your Personal Information, under certain conditions.

- The right to data portability – You have the right to request that we transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our provided contact information.

07. Third-Party Links

Our Site may contain links to other sites that are not operated by us. If you click a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

08. Children's Privacy

Our Site and services are not intended for individuals under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we become aware that we have collected Personal Information from children without verification of parental consent, we take steps to remove that information from our servers.

09. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

- Email: hello@vaultcreative.com.au

- Website: www.vaultcreative.com.au

Thank you for trusting Vault Creative with your special moments. We are committed to safeguarding your privacy and ensuring a secure and enjoyable experience on our Site.